Member Login

FAQ

We understand you might have questions, so here are some that we hear quite often.

  • Do you ship outside the U.S.?
    Yes, although shipping price will vary from where you may be, we ship wherever the major freight companies make it to.
  • What forms of payment do you accept?
    As of right now, we accept Google Checkout and Paypal. If you wish to use Paypal, follow the regular checkout steps and specify your paypal account in the additional comments section provided. You'll receive a payment request promptly.
  • How do I partake in the promotions offered by DTMrack?
    We are customer focused. So we like to be personable with you. When you purchase an item that has or is part of a promotion, you will receive an email with the instructions on claiming the benefits.
  • What kind of guarantee or warranty do I get for the my product?
    We understand the concept of peace of mind. Every product sold on DTM is inspected before shipping to ensure its condition. If you've received a damaged product, or a faulty product, we'll take care of speaking with the shipping company regarding the insurance, or the manufacturer of your product. All you have to do is return yours so that we may send you a new one that you can enjoy.
  • I returned my product and DTMrack said it wasn't purchased through DTM and you won't replace it. Although we do offer an incredibly convienient warranty for our customers, we have to protect ourselves from those who aren't. Every DTMrack product that is sold has a unique undetectable identifier that allows us to know it was purchased here. Products without it, for certain were not purchased at DTMrack.com
  • I'm trying to decide between two different products. Are you bias in any of your reviews?
    Most companies that sell products will highlight those which are the most financially rewarding to the company. The whole mission behind DTM is to be more than just a store, to be a place where products are reviewed and if so desired, purchased. Our bias is towards innovation, design, and quality.
  • Website
    www.AlufelgenCompany.com

Main Menu

Polls

What is your usual first upgrade?